Success in achieving and sustaining organizational health and balance through the Genuine Contact™ program is dependent on building the capacity of individuals and organizations to navigate with change. This requires a healthy, balanced foundation for the organization to work from as an "operating system". It is an accurate metaphor to say that Genuine Contact provides an operating system for a living organization. It provides patterns of simple, elegant processes that can handle, and benefit from, all the complexity within and outside the organization (conflict included). Genuine Contact™ process doesn't dictate a particular organizational culture - each organization has its own unique culture, based on its purpose and its people - but the patterns it provides work to invite the gifts of all the people involved fully and effectively into engagement.

Through this program, we equip you with simple and practical " how to" methods, processes, and key ingredients of achieving organizational health and balance that are duplicable throughout the organization. The Genuine Contact™ program achieves amazing results in working with what Stephen Covey calls the new “Whole Person Paradigm” that is required for organizations with knowledge and service workers to succeed.

Purpose of the Genuine Contact™ program

Through its holistic approach to organizational success, the purpose of the Genuine Contact™ program is to provide an effective and quick means to access the issues that need to be addressed in your organization, and the solutions that need to be implemented. A participatory architecture is created to foster a solution-focused base for your organization, achieving results that surpass expectations. It provides a nourishing environment in which the human spirit can flourish creatively and fulfill its potential. Solutions come from the collective genius and passion of the organization's existing human resources, generating the energy to implement them in the process.

The Genuine Contact™ program was designed with simplicity in mind, using meetings as a catalyst to develop healthy and balanced organizations for successful, sustainable optimum effectiveness. Meeting methodologies were chosen that tap into the intellectual and intuitive wisdom of the individuals involved, and of the whole collective. Key ingredients were identified that needed to be in place to support the new or enhanced way of getting work done. The resulting healthy and balanced organization is life nurturing, working as an interconnected learning organization. The process is organic, so every organization brings about its own unique change from within, simultaneously enhancing skills, capacity and competency for working with change in our rapidly changing times.

The Genuine Contact™ program is also a program for building the skill and capacity within the organization to address change. It is designed to keep external consultant involvement to a minimum, providing training and mentoring work only so that working with change is led from within the organization.

Tangible Results from using the Genuine Contact™ program include:

1. Breakthrough learning resulting in solutions to complex challenges
2. Appropriate structure
3. Genuine community and effective communication
4. High morale and commitment
5. Spirited performance
6. Engaged involvement
7. High efficiency
8. High productivity
9. Shared leadership
10. Shared vision
11. Clear purpose
12. Growth from within
13. Elimination of barriers to doing a job quickly with excellence and pride
14. Increased creativity including creative problem solving
15. Sustainable and renewable organizational health and energy for further successes
16. An ability to navigate with change and take quick advantage of the opportunities it brings
17. An environment where the creative human spirit can flourish
18. Benefits from intuitive knowledge and rational knowledge working together in tandem

As an organization develops greater health and balance, change in actions, behaviors and patterns are required. More important are the changes in the way that purpose, values, assumptions, and structure are understood and worked with. For both individuals and organizations, growthful change comes from deep within. For both, change uncovers our fears of the new and unknown, yet we know that we must face the unknown if we are to grow and flourish. In the Genuine Contact™ program, change is viewed as life nurturing rather than life depleting.

Leaders within an organization are taught to develop and use an operating system in which business is conducted with genuine contact at all levels on an on-going basis. These leaders are then empowered to teach others within the organization in an ongoing internal process until the new operating system is functioning fully in a growthful and effective way. This way of working is duplicable and self-replicating throughout the organization, and is customized to suit every specific situation.

When you work with the Genuine Contact™ program, you will experience seven key components for your skill and capacity building as individuals and as an organization:

1. Within the Genuine Contact™ program you will experience the Medicine Wheel Tool as the overall matrix to guide your learning, healing, development, evolution and consciousness. This assists you in bringing about results that exceed expectations. The Medicine Wheel Tool assists action/reflection learning regarding health and balance in the organization focusing on purpose, leadership, vision, community, management and relationships. You will be taught to use this framework as a diagnostic and prescriptive tool for achieving and then maintaining health and balance

2. You and your organization will be in a mentoring relationship with the consultant(s) that you choose to work with. The consultant(s) will mentor the organization and individuals within the organization to achieve organizational health and balance with minimal consultant involvement. You will be encouraged to develop a mentoring circle to enhance and sustain learning.

3. You will learn Working With Open Space Technology, a highly participative meeting process.

4. You will learn how to use Whole Person Process Facilitation as an operating platform for meetings.

5. You will learn Cross Cultural Conflict Resolution, for both conflict prevention and conflict resolution.

6. You will be offered the opportunity to develop your organization as a Genuine Contact Organization with a liberating structure and a participatory architecture to achieve and sustain high performance.

7. And you will be offered the opportunity to develop and enhance skills to teach others in all of the components of the Genuine Contact™ program, ensuring that the program maintains its integrity (wholeness) and respects the unique contributions that each individual makes to the program.

Click here to read a statement of values considerations for working with the Genuine Contact™ program.

For information about copyrights surrounding the Genuine Contact ™ Program click here .